The symptoms of having outgrown it
They are recognisable. Somebody maintains the board as a second job. A director gets double-booked because a pencil lived in a comment. The quarterly numbers take a week to assemble because nothing rolls up on its own. And nobody trusts the board enough to make a decision from it without checking with a person first — which is the point at which the tool has stopped being a system and become a document.
- A board that needs a human maintainer to stay true
- Soft bookings living in comments, so conflicts get missed
- Numbers rebuilt by hand every quarter